Summer is typically a great time for restaurants. In the summertime, people are more inclined to go out and even try new restaurants. In today’s digital age, the quality and quantity of restaurant reviews are essential for a restaurant. Whether it is a potential new customer or a repeat customer, the things said online about your restaurant will be viewed online. Do you believe the number of recent reviews for your restaurant is insufficient? Here are five ways you can increase the number of reviews for your restaurant this Summer.
Without a doubt, the chances of getting a review from a customer will increase significantly if you make it simple for them. People usually do have the desire to go out of their own way to leave a review, even if they intend to leave a positive one. On your website or in a follow-up email, supply links that will immediately direct a user to a review forum.
Whether the online review is positive or negative, it is important to respond to most if not all reviews. Reviewers are putting in quality time to leave a review, so it is only right for restaurants to follow up and show gratitude.
There is an “idiom that it never hurts to ask”. In this case, it really does not hurt, as long as you do it politely. Most of them will agree to it on the spot, even if they forget to leave a review later. The average rating of your restaurant can be skewed if there are only a handful of reviews. The more quantity you have when it comes to your reviews, the stronger your digital presence will be.
One of the oldest tricks in the book is to offer incentives such as future coupons or discounts for reviews left. Most restaurant consumers will take most restaurants up on their incentives.
Digital reviews can be on a website, Google Listing, Yelp, etc. Use as many review forums as possible to up review count
If your restaurant could benefit from professional expertise, work with our friendly professionals at Avery Restaurant Consulting. Contact us today to hear how we can help your restaurant!