Many restaurant businesses saw a noticeable employee turnover problem throughout the COVID-19 pandemic. For whatever reason or reasons, restaurants throughout the country had difficulty retaining employees in just the past year. When a restaurant does not have a good retention rate, the restaurant is affected negatively in numerous aspects. Not having enough employees puts more stress and pressure on existing employees, while making it more inconvenient for customers. When it comes to restaurants, taking care of customers is always a priority. A high staff retention rate helps build continuity, consistency, and culture. Here are the best strategies to improve your restaurant’s staff retention.
Life is full of curveballs. It is important for restaurant owners and managers to be understanding and sympathetic towards their employees. When you offer flexible work hours, you can easily build the trust of your employees. Now that is not to say just let your employees pick and choose when they decide to come in but work with them when conflicts outside of work arise. Having a satisfactory work-life balance is important. Restaurant employees tend to work long hours so easing back their workload sometimes can be beneficial.
Who does not want a little praise and recognition when they are working hard? Gratitude is essential in a workplace. Do not forget to give your hard-working restaurant staff some positive feedback. It will boost their self-esteem and will go a long way. Do not be afraid to increase the pay of those who have been there the longest or those who deserve a pay raise.
Show your restaurant employees that career advancements are possible and likely. Employees do not tend to stay somewhere where they feel like they have plateaued and have no room to grow. When it comes to promotions, it is best to promote from within. Promoting from within will show current employees what can happen if you work hard and stick around. Restaurants that promote from the outside can send the wrong message to current employees and dissuade them to keep working there. Giving your employees an opportunity to grow will keep them there longer. Always keep in mind how important your employees’ morales are.
At Avery Restuarant Consulting, we have a passion for helping restaurant businesses do better. Our professional consulting can help help your restaurant take the next step and enhance profits. Struggling with staff retention at your restaurant? Get in touch with us to learn about strategies and a plan to improve that today.