The COVID-19 pandemic has reshaped the world and, specifically, the restaurant industry. Restaurant owners are becoming innovators in discovering solutions to adapt and overcome these extraordinarily difficult circumstances and finding ways to keep themselves and their employees afloat. Creating a system that is as touchless and contactless as possible is now the new normal.

Create a Touchless Menu Using QR Codes

Did you know there is a way for your diners to access your menu on their phone within seconds? To add this feature to your restaurant, all you need to do is set up a QR code. When diners are seated, they can scan the QR code with their phone’s camera and the menu will open as a PDF file.

Benefits of QR Code Menus:

• Going mobile reduces the number of touch surfaces for diners & staff.
• The online aspect cuts down on costs typically spent on printing paper menus.
• Online menus are easily changeable without reprinting – You won’t even have to print a new code, nevermind a whole new set of menus!
• Allows you to easily add images to attract diners to menu items.

Offer Contactless Delivery Services

Even though we are nothing short of ecstatic to see our diners filling our restaurants again, the best way to prevent germs is still to simply stay home. Further, those with medical conditions that put them at high risk have no choice but to stay home, and still want to enjoy the dining experience! Even if you typically wouldn’t offer delivery prior to COVID-19, now is the time to add this to your services. Creating a delivery service allows you to keep more staff employed, serve more of your clientele, and generate more revenue.

Encourage or Require Reservations

Restaurants are sure to end up with waitlists for seating when we have no choice but to operate at reduced capacity, in order to remain in accordance with many state’s current guidelines. If not properly executed, a waitlist can present a crowding hazard where germs are likely to be spread. To create the safest system possible and to streamline your seating plan, encouraging or even requiring reservations is a smart move. Reservations allow you to get diners seated as soon as possible, instead of them lingering and creating high traffic areas.

Expert Hospitality Advice

Avery Restaurant Consulting has over 30 years of experience, and we are here to do anything we can to help you make it through this unprecedented time for the restaurant and hospitality industry. To start creating a full game plan or to simply ask for professional advice, please contact us today at (617) 970-8566.