The COVID-19 pandemic has reshaped the world and, specifically, the restaurant industry. Restaurant owners are becoming innovators in discovering solutions to adapt and overcome these extraordinarily difficult circumstances and finding ways to keep themselves and their employees afloat. Creating a system that is as touchless and contactless as possible is now the new normal.
Did you know there is a way for your diners to access your menu on their phone within seconds? To add this feature to your restaurant, all you need to do is set up a QR code. When diners are seated, they can scan the QR code with their phone’s camera and the menu will open as a PDF file.
Even though we are nothing short of ecstatic to see our diners filling our restaurants again, the best way to prevent germs is still to simply stay home. Further, those with medical conditions that put them at high risk have no choice but to stay home, and still want to enjoy the dining experience! Even if you typically wouldn’t offer delivery prior to COVID-19, now is the time to add this to your services. Creating a delivery service allows you to keep more staff employed, serve more of your clientele, and generate more revenue.
Restaurants are sure to end up with waitlists for seating when we have no choice but to operate at reduced capacity, in order to remain in accordance with many state’s current guidelines. If not properly executed, a waitlist can present a crowding hazard where germs are likely to be spread. To create the safest system possible and to streamline your seating plan, encouraging or even requiring reservations is a smart move. Reservations allow you to get diners seated as soon as possible, instead of them lingering and creating high traffic areas.
Avery Restaurant Consulting has over 30 years of experience, and we are here to do anything we can to help you make it through this unprecedented time for the restaurant and hospitality industry. To start creating a full game plan or to simply ask for professional advice, please contact us today at (617) 970-8566.